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Real Time Operator Panel

The Real Time Operator panel is a graphical presentation that runs in your web browser and displays status on:

  Extensions:  Display Info includes: extension number, name, in-use, duration of call, called/calling party number (if desired)

  Queues: Display info includes: queue name, names of queue agents logged into the queue, calling numbers of callers in queue, duration of calls in queue

  Parking Slots: Display info includes: slot extension, calling party number in slot, and duration of call in slot.

  Conference Rooms: Display info includes: conference room name, calling numbers of callers in room, active talker indicator per call, participant duration.

 

Each user/extension can have its own subset of extensions on display, or none at all.  Likewise the other elements such as Queue information or parking slots can be made available or not on a per user basis.

 

Monmouth Telecom

Founded as an Internet Service Provider in NJ in 1995, Monmouth Telecom has grown to offer a complete set of innovative and economical Business VoIP Phone Services and Business Internet Services.  We were NJ's first Internet Service Provider turned Telephone Company in 2000 and in 2006 we began providing businesses with increased functionality using VoIP. Learn more about Who We Are and how Hosted PBX / Virtual PBX is changing the face of business telephone service.

Contact Us

Receive a Free Consultation
877-MONMOUTH
877-666-6688
sales@monmouth.com

Customer Service
732-704-1000
customercare@monmouth.com

Technical Support
732-704-1400
noc@monmouth.com

Full Contact Information

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Locations

Headquarters

10 Drs James Parker Blvd
Suite 110
Red Bank, NJ 07701

Key Data/Switching Facilities

12 N 7th Street
Camden, NJ 08102

165 Halsey Street
Newark, NJ 07102

423 Washington Av
Pleasantville, NJ 08232

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